Consumer Services
A One-Stop Shop For All Your Collection Needs
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Industries We Serve
Choosing GRC assures you of stringent compliance to all regulatory requirements
Automotive
Dealerships, captive finance companies, insurance companies, warranty providers, refinancing organizations – the automotive industry is diverse and its consumers even more so. GRC has the expertise to deliver across the board.
Telecom
Telco touches every aspect of modern life. We work with wireless carriers, ISPs, cable, and satellite providers, and more. We even still service landline providers!
Utilities
Utilities are the basics of day-to-day life. We know how to successfully deliver for clients providing electricity, gas, water, sewage, HVAC, waste management, and more.
Financial Services
From across the street local banks to major global players. From insurers to installment loan companies to fintech and beyond. We serve institutions from across the dynamic financial services sector.
Retail & eCommerce
Small and Medium-Sized Businesses are the backbone of the US economy, whether online or brick and mortar. Our expertise in recovering for all types of retail clients is second to none.
Healthcare
From large hospital chains and healthcare networks to the family practice or dentist in your hometown, GRC delivers successful outcomes to all of our healthcare partners while also providing a positive patient experience.
Services
need first, while ensuring compliance with all federal and state laws.
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First-Party
CollectionsOutsource your early delinquency collections activities to us and we will function as internal department within your company using your brand name so that you can focus on your core business
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Early Out /
Pre-Collect
ProgramsA cost-effective extension of in-house operations, these early-delinquency mitigation programs use a variety of customized letters and calls at minimum cost for friendly past-due reminders
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Third-Party
Debt
CollectionsTraditional debt collection agency service, with accounts assigned for collection by GRC in compliance with all state and federal laws and regulations
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Skip Trace
and Locate
ProgramsOur proprietary skip tracing engine rapidly gives maximum leads in minimal time
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Demand
Letter
ServicesA range of fully customizable letters on your behalf to customers at any stage of delinquency. We leverage our expertise and systems to deliver cost savings and superior results
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Data Scrubs
and Verification
ServicesWe run your database against our systems to confirm and update your customer information
Why choose us?
Superior recovery rates
100% of all calls audited using AI to ensure compliance with all laws and regulations
Consumer satisfaction and brand protection
Impeccable client service
Multiple payment and self-serve options for consumers
Innovative technology, including a fully digital suite of collection applications
Award-winning employee training and development
Industry leading web portal for clients to access reports, account updates and more