Consumer Services

A One-Stop Shop For All Your Collection Needs

Our strategic, focused debt collection services help improve our clients’ bottom lines in a highly optimized system to connect your needs with our expertise. Our partnerships are based on trustworthiness, integrity, and credibility, so you get a customer-centric and flexible approach.

Industries We Serve

Choosing GRC assures you of stringent compliance to all regulatory requirements

Automotive

Dealerships, captive finance companies, insurance companies, warranty providers, refinancing organizations – the automotive industry is diverse and its consumers even more so. GRC has the expertise to deliver across the board.

Telecom

Telco touches every aspect of modern life. We work with wireless carriers, ISPs, cable, and satellite providers, and more. We even still service landline providers!

Utilities

Utilities are the basics of day-to-day life. We know how to successfully deliver for clients providing electricity, gas, water, sewage, HVAC, waste management, and more.

Financial Services

From across the street local banks to major global players. From insurers to installment loan companies to fintech and beyond. We serve institutions from across the dynamic financial services sector.

Retail & eCommerce

Small and Medium-Sized Businesses are the backbone of the US economy, whether online or brick and mortar. Our expertise in recovering for all types of retail clients is second to none.

Healthcare

From large hospital chains and healthcare networks to the family practice or dentist in your hometown, GRC delivers successful outcomes to all of our healthcare partners while also providing a positive patient experience.

Services

At GRC, we are a one-stop shop for our clients. We are guided by our core values that mean we always put the client’s
need first, while ensuring compliance with all federal and state laws.

First-Party
Collections

Outsource your early delinquency collections activities to us and we will function as internal department within your company using your brand name so that you can focus on your core business
Early Out /
Pre-Collect
Programs

A cost-effective extension of in-house operations, these early-delinquency mitigation programs use a variety of customized letters and calls at minimum cost for friendly past-due reminders
Third-Party
Debt
Collections

Traditional debt collection agency service, with accounts assigned for collection by GRC in compliance with all state and federal laws and regulations
Skip Trace
and Locate
Programs

Our proprietary skip tracing engine rapidly gives maximum leads in minimal time
Demand
Letter
Services

A range of fully customizable letters on your behalf to customers at any stage of delinquency. We leverage our expertise and systems to deliver cost savings and superior results
Data Scrubs
and Verification
Services

We run your database against our systems to confirm and update your customer information

Why choose us?

Superior recovery rates

100% of all calls audited using AI to ensure compliance with all laws and regulations

Consumer satisfaction and brand protection

Impeccable client service

Multiple payment and self-serve options for consumers

Innovative technology, including a fully digital suite of collection applications

Award-winning employee training and development

Industry leading web portal for clients to access reports, account updates and more