Higher Education

Unparalleled Expertise in Education Debt Collections

GRC has over 40 years of higher education-focused collections experience. We are one of the largest and most successful college, university, and guarantee agency-focused collection agencies in the United States.

Our Services

Federal Perkins Loan Program

Our industry-leading experience means we understand the importance of cohort default rates, which can impact a school's participation in Department of Education Title IV programs. Our collection unit specializes in lowering default rates; hand-picked by our management, this focused team understands deferments, forbearances, and the need to get the borrower out of default.

Institutional Loan and Tuition Receivables

Colleges and Universities of all sizes across the United States rely on GRC to collect their accounts receivable and tuition portfolios. Our collection methodology allows us to assign resources of the correct size and scope, ensuring the highest recoveries possible.

Specialized Loan Programs

Our experience includes collecting specialized loans such as Nursing Student Loans (NSL) Program, Health Professional Student Loans (HPSL), and Parent Plus Loans (PLUS). Our sophisticated portfolio analysis strategies and effective negotiation techniques help us develop long-term payment solutions with borrowers.

Miscellaneous Accounts Receivables and Fees

Our collection methodology’s scalability allows us to collect all sizes of receivables, including school fees, while protecting the relationship between the school and their borrowers. We work diligently to recover all accounts placed with us regardless of the age or size of the debt.

New York City Consumers

We offer consumers the option to speak with a GRC agent, alongside a representative from Language Line Solutions, in almost any language (Spanish, German, Russian, Italian, etc.) There are additional tips in many languages on the NYC Department of Consumer and Worker Protection website,www.nyc.gov/dcwp , to help to understand credit and debt.

Early Out /
Pre-Collect
programs

A cost-effective extension of in-house operations, these early-delinquency mitigation programs use a variety of customized letters and calls at minimum cost for friendly past-due reminders
Third-Party
Debt
Collections

Traditional debt collection agency service, with accounts assigned for collection by GRC in compliance with all state and federal laws and regulations
Skip Trace
and Locate
Programs

Our proprietary skip tracing engine rapidly gives maximum leads in minimal time.
Demand
Letter
Services

A range of fully customizable letters on your behalf to customers at any stage of delinquency. We leverage our expertise and systems to deliver cost savings and superior results.
Data scrubs
and Verification
Services

We run your database against our systems to confirm and update your customer information.

Why Choose Us?

Specialized education debt collection division

100% of all calls audited using AI to ensure compliance with all laws and regulations

Memberships and board positions in multiple Higher Education advisory boards

Recognized as the market leader in Higher Education collections

Best-in-class client service (as measured by our clients)

The safeguarding of your reputation and the nurturing of strong relationships with your students

Industry leading web portal for clients to access reports, account updates and more

Innovative technology, including a fully digital suite of collection applications

Award-winning employee training and development

Multiple payment and self-serve options for students