Who We Are
Relationship Focused: We build customer relationships through trust
Results Driven: Expertise and innovation delivering results
Established in 1981, General Revenue Corporation is a leading service provider specializing in accounts receivable management and business process outsourcing. Our innovative approach to handling your needs and our customer-centric processes enable us to rise above our competitors in the market. By providing top-notch, cost-effective services, and insisting on an ethical approach to all collection activities, we deliver success to our clients while maintaining your brand reputation . In 2019, GRC joined the SinglePoint® Group of companies, making us even better, and giving us access to a wider range of BPO services, new technologies, and markets.
Our Core Values
Commitment
Our team is dedicated to success – for themselves, for GRC, and most importantly, for our clients.
Integrity
We work the right way – that means positivity, motivation, and focus on success, but also ethical conduct, probity, and a commitment to doing the right thing at all times.
Accountablity
We are attentive to the concerns and interests of clients and consumers while simultaneously maintaining legal compliance and transparency.
Transparency
We are open in all we do, so our clients know they can trust us, and their customers remain loyal to their brand.
Innovation
We use cutting-edge technologies to ensure we stay ahead of the curve, in all areas of the business.
Leadership
Leadership happens at all levels of GRC, and we continuously develop our people through self-analysis, education, training, and experience.
Meet Our Team
Zenon Butts
President
A focused and highly innovative leader, Zenon has led General Revenue Corporation for over 6 years and has been in the collection industry 26 years. Under his guidance and overall operational management, company revenue, placement volumes, and client confidence have all grown significantly. He is also a key member of several national, regional, and state professional trade organizations.
Dave Caddell
Global Infrastructure IT Operations Director
Focused on all facets of IT within the business, including infrastructure, security, and operational efficiencies (with the implementation of AI and process automation), Dave brings significant experience from managing SaaS solutions in the gas turbine industry.
Mimi Wise
Human Resources Director
Mimi is a progressive leader with over 20 years of experience in Human Resources, and as Director, she oversees all aspects of human resource management. She has earned several advanced HR certifications, and she is looking forward to completing her Doctoral Program focusing on HR Organizational Management. Mimi is a member of the Society for Human Resources Management and Human Resources and Talent Management Executives.
Jason Tirey
Director of Compliance
With expertise in FDCPA, FCRA, and other relevant state and federal regulations, Jason is responsible for compliance with client requirements, company policies, collection strategies, and legislative and regulatory requirements. He is highly regarded for consistently achieving superior results through leadership, planning, and outstanding people skills. He completed his undergraduate studies at Sinclair Community College and is a Coalition for Higher Education Assistance Organization member.
Courtney Crutchfield
Operations Director
Courtney is a true leader and expert in managing Operations. She is responsible for the day-to-day collection operations of GRC. Additionally, she oversees personnel training, develops strategies to enhance collections performance, prepares monthly budgets, and communicates with clients. She leads with an approach that promotes a positive and structured work environment for her employees, which can be measured by the success of the teams she leads. With her 14 years at GRC, she has continually taken on more responsibility and led GRC to collection success.